Frequently Asked Questions

Q: How can I place an order? 

A: You can place an order by browsing our website, adding items to your cart, and proceeding to checkout. We accept a variety of payment methods, including credit and debit cards, PayPal, and more.

Q: What is your return policy?
A: We accept returns within 30 days of the purchase date. Items must be in their original, unused condition and include all original packaging. Please contact us for more information or to initiate a return.

Q: How much does shipping cost? 
A: Shipping is free on our website.

Q: How long will it take for my order to arrive? 
A: Delivery times vary depending on your location, but most orders are delivered within 5-15 business days. You can track the status of your order by visiting the "Track Your Order" page.

Q: Can I make changes to my order after it has been placed?
A: It depends on the current status of your order. Please contact us as soon as possible if you need to make any changes to your order and we will do our best to accommodate your request.

Q: Do you have a warranty on your products? A: Yes, most of our products come with a limited warranty. Please check the product description for more information about the warranty for a specific item.

Q: How can I reach customer support?
A: You can reach our customer support team by emailing us at yellowroccocustomer@gmail.com

We will do our best to respond to your inquiry as soon as possible.